You can reset the UTM-1 appliance to defaults via the Web management interface (software) or by manually pressing the Reset button (hardware) located at the back of the UTM-1 appliance.

When resetting the appliance via the UTM-1 Portal, you can choose to keep the current firmware or to revert to the firmware version that shipped with the UTM-1 appliance. In contrast, using the Reset button automatically reverts the firmware version.

To reset the UTM-1 appliance to factory defaults via the Web interface

  1. Click Setup in the main menu, and click the Tools tab.

    The Tools page appears.

  2. Click Factory Settings.

    A confirmation message appears.

  3. To revert to the firmware version that shipped with the appliance, select the check box.
  4. Click OK.
    • The Please Wait screen appears.
    • The UTM-1 appliance returns to its factory defaults.
    • The UTM-1 appliance is restarted.

      This may take a few minutes.

    • The Login page appears.

To reset the UTM-1 appliance to factory defaults using the Reset button

  1. Make sure the UTM-1 appliance is powered on.
  2. Using a pointed object, press the RESET button on the back of the UTM-1 appliance steadily for seven seconds and then release it.
  3. Allow the UTM-1 appliance to boot-up until the system is ready.

    For information on the appliance’s front and rear panels, see the Getting to Know Your Appliance section in Introduction.

Warning: If you choose to reset the UTM-1 appliance by disconnecting the power cable and then reconnecting it, be sure to leave the UTM-1 appliance disconnected for at least three seconds. Disconnecting and reconnecting the power without waiting might cause permanent damage.